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Privacy
This page explains how VereLocal works and how people are expected to use the platform. It is practical platform information, not legal advice.
VereLocal stores the information needed to run the service, including account details, business profiles, client profiles, quote requests, conversations, reviews, reports, support messages and moderation records.
Data is used to provide the service, route quote requests, support conversations, moderate reviews, protect the platform, improve product quality and respond to support, correction or removal requests. Optional public-page analytics is used only after consent and can be switched off at any time.
Business and client contact details are not public unless a business chooses to publish phone, email or website details on its profile. Message content is private to the relevant users and authorised VereLocal admin or support access where needed for safety, support or moderation.
Business profiles may include information supplied by the business, entered by an authorised account holder or gathered from public sources where appropriate. Public profile information should not expose unnecessary private personal details.
With permission, VereLocal uses PostHog product analytics and privacy-masked session recordings on approved public pages. Google Analytics may also be used when configured. Private account areas and forms are excluded, inputs are masked, and message bodies, quote details, verification documents and contact details must not be sent as analytics content. Change or withdraw this permission through Cookie settings in the footer.
VereLocal uses service providers for hosting, database storage, media storage, email delivery, security and optional analytics. Access is limited to what is needed to provide and protect the service. Different records have different retention needs; account, transaction, moderation, security and legal records may need to be kept for different periods. Browser analytics storage and its current durations are listed in the Cookie Policy.
You can contact VereLocal to ask about your personal data, request a correction or deletion where applicable, object to or restrict certain use, report a concern, or ask for a profile or removal review. Some information may need to be retained where VereLocal has a legal, security or dispute-handling reason to do so.
Use the contact form and choose the reason that best matches your request.
Contact support